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Healthcare Project Manager Austin, Tx

Austin, Texas · Information Technology
Working Title: Healthcare Project Lead
Agency: Texas Health and Human Services Commission 
Location: 701 W 51st Street, Austin, Texas 78751
Solicitation Reference Number: 529400955
Telework Policy: Position will be 100% remote. All candidates are welcome to apply within the United States.
Title/Level: Project Lead 3
inimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years Required/Preferred Experience
8 Required Developing clear, concise project documentation.
8 Required Team management through team meetings, task assignment, mentoring, facilitation and training.
8 Required Progress monitoring and use of risk management practices.
8 Required Ability to keep leadership informed on project issues and progress.
8 Required Excellent communication skills, both verbal and written.
8 Required Speed to decision in a complex, large organization
8 Required Effective management of resources in a mixed functional and matrixed project environment.
8 Required Expert problem resolution skills.
8 Required Comprehensive experience with Waterfall and Agile project management lifecycles (analysis and planning to development and deployment/implementation)
8 Required Experience with Microsoft Project, Office, Visio, and dashboard tools, such as PowerBI, Tableau.
8 Required Experience with managing multiple competing priorities, conflict management, and negotiation/facilitation
3 Preferred Experience leading highly complex strategic transformation and business-process re-engineering efforts
3 Preferred Experience in highly complex IT procurements with a Texas state agency.
3 Preferred Experience managing matrixed organizational and cross-divisional initiatives.
3 Preferred Experience managing projects for a Health and Human Services agency
1 Preferred Experience with WIC technology ecosystem
1 Preferred Experience with projects in a Microsoft Dynamics/Azure Environment

The Texas WIC currently operates an offline Electronic Benefits Transfer (EBT) system and is in process transitioning to an online EBT system. Converting benefit issuance to online is dependent on developing an interface between the EBT system and the Management Information System (MIS). MIS is a complex ecosystem of applications and processes supporting eligibility determinations, recording health history and client goals, issuing benefits to clients, and reporting. The EBT contract is currently being reprocured and the MIS contract has been extended to allow time for a thoughtful, thorough, and transparent solicitation process. Texas is the lead agency for the EBT and MIS projects, which support a user community that includes Louisiana, New Mexico, Indian Tribal Organizations, and potentially Colorado and/or Arkansas. 


Under the direction of the Health and Human Services Commission (HHSC) Chief Program and Services Office (CPSO), the program manager is responsible for overseeing a large-scale, information technology influenced master project that includes multiple subprojects. The program manager will develop and maintain a high-level timeline for both master and subprojects in coordination with a cross functional team; and detailed timelines for each project, to include an integrated project schedule, when needed. The program manager will lead meetings and report regularly to executives and the associated steering committees on project status, including scope, schedule, resources, issues, and risks in collaboration with the project team. The program manager will have strong working knowledge and skills in waterfall and agile (including SAFe agile) project management methodologies.



• Provides overall leadership, direction, and oversight of communications and status requests for all aspects of the integrated projects and sub-projects

• Enforces Committee-established project roles and responsibilities.

• Identifies and plans for needed resources.

• Assists with and manages project and timelines, including the sequence and cadence.

• In coordination with any assigned HHS employee or contractor, facilitates workgroups to:

o Gather comprehensive, detailed requirements and associated documentation for the MIS solicitation,

o Negotiate terms with the current MIS contractor that enable a clear, defensible solicitation,

o Determine the solicitation type and develop a clear, defensible solicitation,

o Identify issues with user community states and ITOs and resolve them timely,

o Identify issues with USDA FNS and resolve them timely,

o Coordinate EBT to MIS interface development milestones, timelines, and statement of work to include user testing,

o Identify grocer readiness milestones and track progress, escalate risks, and

o Determine the ideal consortium structure, including governance.

• Develops, maintains, stores and archives project plans, artifacts, and required documentation for each contract, project, and subproject in coordination with the project team.

• Serves as the primary point of contact for executive project communications and status reporting.

• Coordinates executive stakeholder participation in project planning, execution, change control, and closeout, maximizing involvement during each.

• Performs risk management, to include identifying and documenting risks, and recommending and employing risk mitigation strategies.

• Performs other duties as assigned as required to complete each project.


Examples of Work Products Could Include:


• Develop a project plan for each project and subproject in the portfolio, with a focus on constraints, roles, and responsibilities, within the existing timeline

• Develop a tool for monitoring project and procurement risks and escalating to the WIC MIS/EBT executive steering committee (ESC).

• Develop a tool for managing the timeline and escalating potential schedule delays and proposed mitigation strategies.

• Develop, with ESC input, a work plan for completing all tasks and producing all deliverables on time.

• Develop, with ESC input, a plan to communicate with and obtain input from stakeholders including grocers, user community members and the Texas Legislature.

• Develop a template for and deliver weekly status reports.

Debbie Pedigo
CEO / Senior Staffing Consultant
Pedigo Staffing Services
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