Technical Support/Desktop Support

Location: Dallas, TX, United States
Date Posted: 07-05-2017
Technical Support/Desktop Support

Agency: Dallas Area Rapid Transit (DART).    
Location: 1401 Pacific Avenue Dallas, Texas.
Closing Date for Resumes: July 13, 2017
Contract Type: W2 with benefits
Visa requirements: US Citizen, Greencard Holder, EAD. No H1B

● Worker will be dedicated to project work involving multiple projects, starting initially with our Backup Transformation project with the focus of completing tasks on schedule while maintaining adherence to PMO guidelines and procedures. ● We would like this resource to have experience and skills in backup systems and methodologies, as well as disk array systems. ● We are currently using EMC Networker and Veeam backup software in coordination with HP 3PAR and ExaGrid disk arrays and would like to migrate into a backup to disk system. ● Projects may include computer installs, break-fix, and maintenance of agency server/system hardware. ● Installs, maintains, and upgrades software for both individual computers and larger networked systems. ● Provide assistance in selection of potential vendors/products to incorporate into the future state architecture ● Troubleshoots and resolve basic LAN/WAN connectivity issues. ● Provides superior customer service ● Positions will work and support Infrastructure team as needed. ● Performs other technical duties as assigned. Engagement to include task activities in multiple projects.


4 years        Experience with Microsoft Windows 2012/ Active Directory/Azure Cloud * Experience with Windows OS upgrades and server hardening methodologies * Experience in backup to disk technologies and Cloud integration * Experience in datacenter infrastructure technologies and cloud integration (IaaS/PaaS/SaaS) * Demonstrated problem-solving and solution development skills and the ability to explain problems and propose solutions with rationale to the management.  * Must have strong electro-mechanical aptitude.  * Ability to use rigorous logic and methods to solve difficult problems with effective solutions. * Can see hidden problems. *Is excellent at honest analysis. * Looks beyond the obvious and does not stop at the first answers

Jesse Narvaiz
Staffing Consultant
Pedigo Staffing Services
9504 IH35 North, Suite 3012, San Antonio, Tx 78233
210.401.4501 o
210.845.3348 c
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Debbie Pedigo
Senior Staffing Consultant 
210.401.4501 o
210.845.3348 c

Pedigo Staffing Services LLC
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