Business Analyst, Business Process Improvement for OAG, Austin, Tx

Location: Austin, TX, United States
Date Posted: 05-04-2017
Business Analyst for OAG
Agency: Texas Office of the Attorney General (OAG)
Solicitation Number:  302OAG201701
Work location: 300 W. 15th Street, Austin, Texas 78701
Hours are Monday through Friday from 8:00 AM through 5:00 PM, excluding State holidays when the agency is closed. 
Submit resume by: May 11 at 12:00 noon
Visa/Contracting Type: W-2 employment with benefits. Must be US Citizen, EAD, or Green Card Holder. No H1-B's, 1099's, or Corp-to-Corp.
Duration: On-going. Services shall commence ASAP.

Texas Office of the Attorney General (OAG) requires the services of Business Analyst for Process Improvement.

Job Description and Vetails:
Worker will perform business analysis on service delivery and business processes in the information technology organization. Critically evaluate information gathered from multiple sources. Look for opportunities to improve and mature processes (continual service improvement). Lead efforts to provide business process analysis and design services; recommend and document future state solutions. Assist in the development of reports and metrics to measure the health and compliance of Service Management processes. Communicate problems and solutions to both technical and non-technical audiences. Prioritize, schedule, and coordinate proposed changes with the project manager and other stakeholders in information technology.    
Terms and Conditions: Selected candidate must pass a criminal background check.  


            Minimum Requirements:
Years Skills/Experience
8 Analytical skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements.
8 Experience assisting clients in facilitating business meetings on process requirements and developing business cases.
5 Experience with business process improvement and documentation of business processes
Years Skills/Experience
5 ITIL Service Management
Debbie Pedigo
Senior Staffing Consultant 
210.401.4501 o
210.845.3348 c

Pedigo Staffing Services LLC
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